What is common between a student, Business Analyst, Project Manager, Program Manager, and your profession. Irrespective of your chosen profession, one thing common is the ability to ask questions. I recently read a book "Ask More" written by Frank Sesno. He was a former CNN Anchor and White House correspondent and spent his career asking questions. In this book, he talks about the "taxonomy of questions" and explores the value of inquiry. Each chapter covers a different type of question, including "diagnostic, bridging, confrontational, mission, interview, legacy," etc. and more.
What I got from the book:
- Asking questions helps you open doors, solve problems and break down barriers.
- To use inquiry effectively, master asking different type of questions, including:
- "Diagnostic" questions help you get to the heart of the matter and zero in on the problem.
- "Bridging" questions act as connectors between a reluctant subject and needed answers.
- "Confrontational" questions demand accountability and uncover the truth.
- "Mission" questions identify shared values and goals.
- " Interview" questions can be helpful or can intimidate both employees and employers. When used correctly, interview questions produce meaningful revelations.
- "Legacy" questions give you the opportunity to reflect back on your life.
- Asking questions and reflecting on it encourages personal growth.
"The simple act of asking, of listening without comment or judgment, and letting a silence linger or a free-form thought coalesce invites a person to reflect or think out loud."